HP Integrity BL8x0c i2 Servers

ssue

HP Integrity BL860c i2, BL870c i2 and BL890c i2 blade server may report a SYSVARS_MISMATCHED event after exchanging the SBL (Scalable Blade Link) or a blade module (system board) of the server.

Example:

143 ILO 7 *3 6080253560E100B3 0000000000000000 SYSVARS_MISMATCHED
24 Feb 2011 22:07:40

Solution

Every HP Integrity BL860c i2, BL870c i2 and BL890c i2 server blade has a set of information called the System Information Parameters which helps to identify the server blade and is used for certain applications and for the server blade warranty. This information includes:

Product name
Product number
Serial number
UUID

The System Information Parameters can be viewed from the iLO MP interface Command Menu prompt by entering sysset.

There are two sets of parameters shown:

Primary values are stored on the SBL.
Secondary values are those stored on the server blades.

The server UUID, serial number and product number are printed on the label carrier card behind the SBL trapdoor.

The event SYSVARS_MISMATCHED is reported because the two locations of the System Information Parameters do not match.

Run the sysset command on the iLO/MP to bring the System Information Parameters into alignment.

NOTE: If a previously used SBL or blade module is installed, that part has already System Information Parameters stored. In that case make sure the copy is done in the correct direction. Check label carrier card of original SBL for the correct data.

If single parameters have to be changed, or the sysset command does not allow to copy the System Information Parameters in the correct way without a password, contact HP Support for help.

Example:

CM:hpiLO-> sysset

SYSSET
Current System Information Parameters:
   Manufacturer             : HP
   Product Name (prodname)  : Integrity BL870c i2
   Secondary Product Name   : Uninitialized
   Product Number (prodnum) : AH383A
   Secondary Product Number : Uninitialized
   Serial number (serial)   : GB12345678
   Secondary Serial Number  : Uninitialized
   UUID (uuid)              : 40A8A54C-B057-1111-ABCD-ABCDEFGHIJKL
   Secondary UUID           : FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF
   Product ID               : 0x702

Primary and secondary system parameters values do not match.
Copy primary system parameters to secondary? (Y/[N]): y

   -> Primary system parameters values have been copied to secondary
      system parameters.

   ->System Information parameters have been updated.

iLO MP needs to be reset in order for these changes to take effect

CM:hpiLO-> xd

XD
XD Menu:
     L - LAN access (PING)
     R - Restart MP

Enter menu item or [Q] to Quit: R

   Confirm? (Y/[N]): y

MP is now being reset...

After the iLO/MP reset both locations have the same information:

CM:hpiLO-> sysset

SYSSET
Current System Information Parameters:
   Manufacturer             : HP
   Product Name (prodname)  : Integrity BL870c i2
   Secondary Product Name   : Integrity BL870c i2
   Product Number (prodnum) : AH383A
   Secondary Product Number : AH383A
   Serial number (serial)   : GB12345678
   Secondary Serial Number  : GB12345678
   UUID (uuid)              : 40A8A54C-B057-1111-ABCD-ABCDEFGHIJKL
   Secondary UUID           : 40A8A54C-B057-1111-ABCD-ABCDEFGHIJKL
   Product ID               : 0x702